FAQ

1. Where do you ship?
We currently ship exclusively within Germany.

2. What products do you sell?
We specialize in home furniture designed for comfort, organization, and interior living spaces.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 3–10 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original condition.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my furniture arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. What types of furniture do you offer?
We may offer shelves, tables, cabinets, storage furniture, decorative furniture, and other home furnishings depending on availability.

9. Is assembly required for some products?
Some furniture items may require assembly. Instructions and necessary components are typically included when applicable.

10. Are your products suitable for different room types?
Yes, our furniture is designed for living rooms, bedrooms, offices, and other interior spaces.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: leoniezaat@gmx.net
Phone: 09131219335